Netsurfer's Value

Netsurfer makes subscriber connectivity management issues easier - or non-existent - for service providers and their subscribers. We simplify subscriber activation. We eliminate the need for many help-desk support calls. And we streamline the back-office processes of activating new subscribers, updating customer premises software, and introducing new services.

By making the Internet easy, our software helps service providers to parlay subscriber connectivity into subscriber profitability. Netsurfer's Subscriber Connectivity Management Suite offers easy ways for service providers to directly impact all three routes to greater subscriber profitability:

1. Cost reduction through implementation savings, operational savings, and maintenance savings 2. Churn reduction through fast problem resolution, fewer help-desk callers, and shorter waits. 3. Revenue enhancement through accelerated activation, higher "take" rate, streamlined addition of new services, a low cost structure for incremental revenue, and strengthened relationship with subscribers.

It all adds up to easier profits.

The foundation of everything Netsurfer does is to make connectivity management easy for service providers and their subscribers. With software that is easy to install, easy to use, and easy to integrate with existing systems, service providers are tearing down the major barriers to subscriber profitability.

Check out Netsurfer's Subscriber Connectivity Management Suite. You'll find that the solution can pay for itself multiple times - at installation, and again and again throughout the subscriber life cycle - because each truck roll eliminated, each saved customer service call, each update, and each new installed service can potentially recapture 100% to 1000% of the per-subscriber installation investment.

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